News and Information About AssureSign


AssureSign BLOG Entry

AssureSign for Salesforce.com v2.4 Coming Soon

clock March 17, 2010 12:00 by author Donald Kratt
Donald Kratt is the Director of Software Engineering at AssureSign, LLC

Building on the latest features released in our core SaaS application version 2.1.1, the AssureSign for Salesforce application has been converted to access the faster and more feature-rich V2 DocumentNOW® interfaces.

One powerful addition made possible by this conversion is the ability to submit documents stored in Salesforce that contain dynamically created JotBlocks™ (AssureSign signature and data collection locations and attributes).  Customers using proprietary or third party document creation processes can leverage this new feature by inserting the well-defined dynamic JotBlock tags into their documents.

Additionally, we have made it easier to integrate AssureSign with your custom objects, through providing a more complete list of available custom object fields in the parameter tagging help section, exposing custom object fields for manual selection, and providing specific custom object field mapping examples in our online documentation.

Existing AssureSign for Salesforce users will receive a notification on their application indicating when the new version is available for download; we anticipate the general release to occur on Wednesday, March 24.  AssureSign sandbox users who access their sandbox accounts in a development version of Salesforce may access the tool starting today:  please contact support@assuresign.com for information about downloading the fully functional preview version of the tool for your development environment. 

 



AssureSign BLOG Entry

AssureSign Customer Care – Managing Your Feedback

clock November 19, 2008 10:43 by author Priya Gandhi
Priya Gandhi is the Customer Care Manager of AssureSign, LLC.

Since its launch in January 2007, AssureSign has grown exponentially, and is successfully entering into new market segments every day. We now have clients in such industries as Telecom, Finance, Insurance, Legal, Retail, Human Resources, Publishing, Cable, Web Marketing, Transportation, and many more.
 
The Customer Care team at AssureSign is constantly taking your feedback, listening to your needs and researching new ideas and features that can be added to the existing application. Based on this data we have added several new features to AssureSign. This latest release of AssureSign enables the customer to take advantage of various new functionalities some of which include passing of previously created documents within the communication to AssureSign. This functionality is an add-on to the previously released DocumentNOW™ family of web service interfaces. This means that customers are no longer limited to using the same underlying document on which the template was created but now have the flexibility to send a new document with every request, keeping the same template. 
 
To make sure our customers are up to date with the latest AssureSign releases, we provide ongoing training sessions. Training sessions are conducted via the web, and customers are encouraged to attend as many times as they feel is necessary to ensure they feel comfortable using the application. Training is offered as a free service for AssureSign clients, geared toward the everyday user and covering all aspects of the application, including document and template creation and management, JotBlock rules, general administration, integration and more. Training sessions are held every Wednesday from 2:00 pm to 3:00 pm ET.  If you would like to register for a training session simply email us at
support@assuresign.com.

Our engineering staff is also available for more technical discussions and can explain the ‘behind-the-scenes’ functionality to our clients. AssureSign’s level of service and support is unmatched in the industry, and we are committed to ensuring that all customers use the AssureSign application to its full potential.

If you require support from AssureSign’s Customer Care team, please contact us at (407) 670-0400 or
support@assuresign.com.



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